FREQUENTLY ASKED QUESTIONS

Here is a list of commonly asked questions;

Q1. What payment options are available?
Q2. What are your Business hours?
Q3. Can I buy direct from you?
Q4. What type of guarantee do you provide with the products you sell?
Q5. Can I pre-order items that I am interested in, when you travel to the USA?
Q6. How long does it take to deliver items I have purchased?
Q7. What does it cost to freight items to my address?
Q8. What automotive items do you sell, can you get all car parts?
Q9. Are the items you sell used or new?
Q10. Do you offer advice on the items you sell?
Q11. Do you give discounts?
Q12. Do you provide gift vouchers?
Q13. Can I order parts from overseas locations?

Q1. What payment options are available?

You can pay via our credit card facilities which accept Visa and Mastercard, via Direct Deposit into our bank account (we provide details when you order parts), or you can have the items delivered by Australia Post and you pay C.O.D. on delivery. This incurs an additional $8 charge associated with Australia Post processing.

Q2. What are your Business hours?

Our business hours are 8:00am to 6:00pm Monday to Friday. We can be contacted on 07-3287 9704.

Q3. Can I buy direct from you?

Yes you can but we require you to make an appointment prior to the pickup (see above hours of business). We are located at Carbrook, south of Brisbane. We also attend the various Swap Meets around south-east Brisbane.

Q4. What type of guarantee do you provide with the products you sell?

Refer to our Terms of sale of parts.

Q5. Can I pre-order items that I am interested in, when you travel to the USA?

You can provide us with details of parts you need, prior to us going to the USA, but we offer no guarantees that we will be able to meet your requirements. We obtain parts from swap meets in California and any items you require have to be available at the meets that we attend. If the item is not available we do not have the time or facilities to find it by other means.

Q6. How long does it take to deliver items I have purchased?

It generally takes 2-3 working days to deliver items you have ordered. If you are paying via Direct Deposit, this time starts when we have received advice that the money involved has been deposited into our account.

Q7. What does it cost to freight items to my address?

The cost depends on your physical location and the weight of the item(s) you purchase. We will advise you by phone or email at the time of ordering, as to the cost involved.

Q8. What automotive items do you sell, can you get all car parts?

We sell new chrome accessories and used V8 performance parts, including engines, manifolds and carburettors.

Q9. Are the items you sell used or new?

See the answer to Q8.

Q10. Do you offer advice on the items you sell?

We offer telephone support on all items we sell, including advice on the correct items for your individual needs.

Q11. Do you give discounts?

No, our already low costs do not warrant any further discounting.

Q12. Do you provide gift vouchers?

Yes, they are available as $20, $50 and $100.

Q13. Can I order parts from overseas locations?

Yes, but payment can only be made via Direct Deposit into our acccount or by Credit Card.